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A World in Transition:  Make me an Offer Please

- By Bruce McKinney

"Make me an offer" will shorten the distance between auctions and fixed price listings.

Not so long ago the book business moved from paper to the net.  The online listing sites were appealing, the costs low and the opportunities attractive.  Initially for most the net was an incremental rather than replacement step and whatever other selling processes were employed they continued to be used.  Ten years later the transition is mostly complete and the success of the listing sites has become their undoing.  Today somewhere above 180 million items are listed and the era of perpetual under-supply has given way to transparent over supply.

Roughly 95% of material on listing sites is every day run-of-the mill useful, if not important, items.  Collectable material fits loosely inside the other five percent ranging from the narrowly appealing to exceptionally rare and valuable.  This material has always existed but only recently become widely visible. The outcome has been a slowdown in sales as more items compete for approximately the same number of buyers.   Collectors and institutions in turn, confronted with many choices, have generally narrowed their purchasing focus.  The depressed and uncertain economy has added to the misery, obscuring for some the underlying fundamental changes that no economic recovery will entirely resolve.   The issue of too much for too few isn’t going away; the field as it was is not the field as it will be.

  

In response both buyers and sellers have sought additional ways to transact, sellers to increase the probability of sale and collectors to obtain ‘market confirmation’ of value.  For this the auction process, subject to some caveats, has been the answer and auction volume, both at traditional venues and on eBay, has been strong.  This, in my opinion, is only the beginning because the volume of material yet to reach the market will require a staccato flow to bring availability and demand into balance, a process that may take a decade to resolve.  For listing sites this presents a challenge to remain relevant.

eBay has for some time provided a tool which if optionally offered by listing sites, will introduce auction-like bargaining into a segment of the market that needs a way to get buyers and sellers into discussion.  The days of the frozen listing, simple descriptions and fixed prices simply aren’t working well enough because, as it stands now, asking prices are frequently too high and sellers reluctant to cut prices without evidence it will increase sales.  Here is what eBay provides.

Here is a hypothetical example.  Nine copies of the same item are listed for prices that generally reflect condition.  The prices aren’t always logically sequenced but they together make sense.  Let’s say the range is from $450 to $900; the range in quality from deplorable to excellent and the patience of at least one of the sellers wearing thin.  The listing site adds an option to post on a listing in this example “Make Me an Offer” as well as search options for listings with this offer.


A World in Transition:  Make me an Offer Please

- By Bruce McKinney

"Make me an offer" will shorten the distance between auctions and fixed price listings.

In random searches buyers may run across this item and find it interesting.  Among the search results is one or several which include this language and a link to make an offer.  Assuming the asking prices are within the logical range they’ll attract attention.  Sellers may then summarily reject offers as too low, counter or accept.  Transactions will begin to ensue and both buyers and sellers will in time better understand the other’s position.  In time potential buyers, now understanding the approach, may search categorically for it within their general criteria and in time more focus on material from negotiable sellers and in this way illuminate the path, now lost, back to the levels where buyers and sellers freely interact.  For the moment, prices are generally too high and buyers are often unwilling to pay up.  Opening the door to negotiation should help.
  

Whatever the outcome the introduction of “make me an offer” as an option will encourage dialogue and provide another basis for comparison among otherwise similar items.  Given the increasing amount of material coming to market providing a mechanism for offer and counter is a significant step toward providing the principal benefit of auction in the listing setting.

This said, it is easier for listing sites that encourage buyer-seller communication [those that do not charge a commission], to provide this option.  Nevertheless eBay charges a seller’s commission and effectively separates buyers and sellers so it's clear other sites could do it.

After two years of experimenting with it on eBay it looks to me like an excellent way to induce sales.  Some sellers will use it and others not but in time it will chip away at the logjam of mispriced material now overhanging the market.

At the end of the day it is the total of sales, not the total of listing prices that matters.